Musgrave is one of Europe’s most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 19 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey.

As we continue our journey toward becoming Ireland’s most trusted and sustainable business, we have an exciting opportunity for a successful candidate to join our team as IT Product Owner CRM.

The successful candidate can be based from Dublin, Cork or Belfast.

The Role:

As an IT Product Owner, you are an innovator, a problem solver, a questioner, a listener, and someone who understands that both stability and progress is key. You work closely with your stakeholders and vendors to deliver and drive best-in-class customer experiences. You know what others are doing outside our business and you bring ideas to the table of stakeholders as well as your team and you mentor your team to deliver these solutions through 3rd parties.

What you'll be doing:

• Managing a team of Project Managers, Business Analysts, Technical Analysts and QAs
• Vendor management and contract negotiation
• Identification of vendors and delivery partners
• Working closely with stakeholders to decide and prioritise projects and activities including innovation
• Roadmap of product(s) including upgrades and patching
• Budget planning and tracking
• Delivery of projects
• Ensuring all designs conform to the Musgrave Enterprise Architecture and are within the Solutions Architecture requirements
• Ensuring handover to site rollout (where relevant) and operations
• Mentoring of team members
• Managing the supply and demand (in collaboration with the Demand Manager depending on the area
• Responsibility for the management of cost and timelines for delivery

We want you to take an active role in all the above working closely with Musgrave Colleagues and 3^rd party Delivery and operations teams.  We are looking for someone who is keen to constantly adjust and improve how we do things.

What we're looking for:

• IT orientated degree
• Innovation and roadmap experience
• Experience with a main stream CRM, preferably Dynamics for Sales
• Previous budget responsibility and participation in the budget planning process
• Min 5 years’ experience in BA and/or product ownership
• Strong analytical skills
• Experience in requirements gathering, analysis, specification, verification, and the ability to apply them in practice
• Strong experience partnering with third party vendors and working hybrid teams
• Team and collaboration orientation
• A strong understanding of software development lifecycle, quality assurance and information security
• A history of successfully delivering products into the market    
• Highly organised, structured and performance driven
• Enjoy really understanding a product and how that product might change over time
• Innovative in your thinking with a willingness to learn and embrace new and existing technology
• Personable, proactive, excellent interpersonal and communication skills with the ability to interact and influence effectively at all levels across the business to get initiatives delivered
• Ability to build and sustain relationships that deliver results and effectively collaborative with diverse teams
• Enjoying developing talent and mentoring your team
• Able to work effectively in a matrix environment
• Able to work effectively in a hybrid environment
• Problem solving

What we Offer:

Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.

Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact

Innovation Focus: Be part of a company that values forward-thinking solutions

Community Focus: Be part of a company that truly values its communities and strives to make a positive impact.

Be Part of a Legacy: Join a company with a long-standing commitment to community and innovation.

Are you ready to make a difference? Apply now and join is in creating a future where business success and positive change go hand in hand

Musgrave is an equal opportunities employer.  We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.

Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely.