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Maintenance Technician

Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain.  

Every day we feed one in three people in Ireland through 11 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place.  

We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve.    

We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens.  We want to make a positive impact on the world and we will support our suppliers and customers to make a difference too.  

Working across Northern Ireland, supporting stores and store managers with ongoing maintenance for the company’s property, equipment, and assets. To provide support to the Property and Facilities Manager in the arranging of maintenance work to our Company Owned Company Operated stores, Cash and Carry stores and other buildings as required.  This would be achieved through the carrying out of these tasks or sourcing and arranging for specialist contractors to carry out the works.

Area of Responsibility: Maintenance

Key Activities:

  • Responsible for the carrying out of routine maintenance works, as required
  • Working from a preferred supplier list of specialist contractors, management of contractors and onsite works
  • Working with the Property and Facilities Manager to manage the annual maintenance budget
  • Co-ordinating tender process for larger projects and obtaining and comparing quotes and costs
  • Working with Property Administrator to ensure detailed weekly updates on all maintenance works

Success Measures:

  • Ensuring all maintenance requests are dealt with within the agreed SLA
  • Competitive rates agreed with contractors to minimize costs where possible
  • Maintenance work completed in a timely fashion at each store location
  • Maintenance costs within annual budget
  • Suitable contractors appointed and managed effectively for completion of larger projects

Area of Responsibility: Administration

Key Activities:

  • Process request for maintenance from stores on online Remedy request log programme.
  • Maintain Remedy request log and ensure it is kept as accurate and with as much detail as possible
  • Emailing for detailed updates on jobs and attendance at weekly meetings 
  • Help obtain quotes for approval by others

Success Measures:

  • Fully compliant with Musgrave’s purchasing process
  • No Breached calls on Remedy request log – all jobs completed in line with SLA
  • Proven traceability of all works and requests risen


  • At least three years previous experience in a maintenance role and/or working with external contractors
  • Full Driving Licence
  • Knowledge of dealing with contractors and or suppliers
  • Strong attention to detail
  • Negotiation and influencing skills
  • Ability to prioritise
  • Excellent communication skills
  • Ability to work in a fast paced environment
  • Ability to develop and maintain cross functional working relationships
  • Can do attitude with the ability to embrace change
  • Ability to use email and Microsoft programmes               


  • Health & Safety qualifications
  • Trade qualifications
  • Project Management
  • Knowledge of the grocery convenience retail sector
  • Previous working knowledge of online maintenance programmes
  • Trade Skills such as electrician/plumber/joiner
  • Previous experience working with Deli/Kitchen equipment and or refrigeration/air conditioning units.


Musgrave is an equal opportunities employer. 

We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.


Job Ref:
Work Type:
Competitive salary & benefits
Apply before:
23rd January 2023

Sorry, this vacancy is closed.

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